Privacy Policy

Bonusgame Privacy Policy — Your Data, Our Responsibility

Bonusgame believes your personal data belongs to you. Here we clearly explain what we collect, how we use it, and how we keep it safe.

Last Updated: January 1, 2026
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SSL Encryption
All Data Encrypted
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Never Sold
Not to Third Parties
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Transparent Policy
Everything in Bangla
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Right to Rectification
Your Control
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Right to Erasure
Submit Request
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Direct Contact
Support Always Available

In Brief: Bonusgame respects your privacy. Your information is never sold. We only collect what is strictly necessary to operate our services.

1. Introduction & Scope

This Privacy Policy explains how bonusgame.cc ("bonusgame", "we", "us") collects, uses, stores, and protects the personal information of its members, users, and you.

By using Bonusgame's website, mobile app, or any of our digital services, you agree to this Privacy Policy. This policy is linked to bonusgame's terms and conditions.

We follow applicable international standards for data protection and are committed to keeping your information secure. Bonusgame believes data protection is not merely a legal requirement — it is our ethical responsibility to our members.

2. What Information We Collect

Bonusgame only collects information necessary to operate its services. Full details are provided below:

Data Type Example Requirements
Identity-Related Name, date of birth, NID number Verification & Age Confirmation
Contact Information Email address, phone number Account & Notifications
Financial Information Payment methods, transaction history Deposits/Withdrawals
Technical Information IP address, device information Security & Fraud Prevention
Usage-Related Gaming history, preferences Service Improvement

Bonusgame never stores your full payment card number or bank password.

3. How Information Is Collected

Bonusgame collects information through the following methods:

  • Directly Provided: Information you provide directly during registration, verification forms, or when contacting support.
  • Automatically Collected: When you browse bonusgame, certain technical information is collected through cookies and log files.
  • From Transactions: Relevant information is received from payment processors during deposits and withdrawals.
  • Verification Agency: Approved third-party agencies are engaged to assist with age and identity verification.

4. How Information Is Used

Bonusgame uses your information for the following purposes:

  • To create and manage your account.
  • To process deposits, withdrawals, and transactions.
  • To verify your age and identity.
  • To prevent money laundering and fraud.
  • To provide customer service and support.
  • To inform you of relevant bonuses and offers (with your consent).
  • To improve the platform and resolve technical issues.
  • To comply with legal and regulatory obligations.

Bonusgame never sells your information to advertising networks or third parties.

5. Who Information Is Shared With

Bonusgame may share data with third parties only in limited circumstances and in strict accordance with the following rules:

  • Payment Processors: Only the information necessary to complete a transaction is shared with the processor.
  • Identity Verification Agency: Authorised agencies for the KYC process.
  • Game providers: Limited information necessary to manage gameplay.
  • Legal authorities: Data may be required to be disclosed under a court order or legal obligation.

We do not permit any third party to use your information for their own marketing purposes.

6. Security Measures

Bonusgame uses internationally recognised security measures to protect your data:

  • SSL/TLS Encryption: All data transfers pass through encrypted tunnels.
  • Firewall Protection: An advanced firewall system blocks all unauthorised access.
  • Data Encryption: Sensitive data is stored in encrypted form.
  • Access controls: Only authorized personnel can access specific data.
  • 24/7 Monitoring: Our security team monitors the system around the clock.
  • Regular Audits: Independent security experts conduct regular assessments.

Please note that no method of transmission over the internet is 100% secure. Always keep your account password confidential.

7. Cookie Policy

Bonusgame uses cookies on its website. Cookies are small text files stored in your browser. We use the following types of cookies:

  • Essential cookies: Login sessions and security tokens are essential for the site to function.
  • Functional cookies: Remembers your preferences and language settings.
  • Analytics Cookies: Helps us understand how the site is used, without collecting personal information.

You can manage cookies through your browser settings. However, disabling certain cookies may reduce the functionality of the site.

8. How Long Information Is Retained

Bonusgame does not retain data longer than necessary. Retention periods by data type:

  • Account information: Up to 5 years after account closure (for legal reasons).
  • Transaction History: 7 years (in compliance with financial regulations).
  • Communication Logs: 2 years.
  • Cookie data: 30 days to 2 years, depending on the type.

If a legal obligation exists, data may be retained beyond the standard period.

9. Your Data Rights

As a Bonusgame member, you have the following rights over your own data:

1
Right to Know
To find out what information we hold about you, submit a request to Support.
2
Right to Rectification
You can request corrections if any of your information is inaccurate.
3
Right to Erasure
You may request deletion of your data where there is no legal obligation to retain it.
4
Right to Restrict Processing
You can request that we stop using your data for specific purposes.
5
Right to Portability
You have the right to obtain a copy of your data.

To exercise these rights, contact bonusgame Support. We will respond within 30 days of receiving your request.

10. Information on Minors

Bonusgame strictly does not provide services to anyone under 18. If we discover that a minor's information has been collected, it will be deleted immediately and the associated account will be closed.

If you know of a minor using bonusgame, please report it to our support team.

11. Privacy Policy Changes

Bonusgame reserves the right to update this Privacy Policy when necessary. For significant changes:

  • Notifications will be sent to your registered email address.
  • The date of the latest update will be noted at the top of the page.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

12. Contact Us

Contact us for any privacy-related questions, complaints, or requests:

  • Email: [email protected]
  • Live Chat: Available 24/7 in the Support section of the platform.

We typically respond to privacy-related requests within 48 hours.

The Core Pillars of Data Protection at Bonusgame

Bonusgame is committed to protecting your privacy — not just in words, but through both technology and policy.

End-to-End Encryption

Every data transfer from your browser to our servers is protected by SSL encryption. No one can intercept it along the way.

Data Sale Prohibited

Bonusgame never sells your personal information to advertisers or third parties. This is a core principle we stand by.

Your Control

You have the right to view, correct, or delete your data. Submit a request to Support at any time.

Minimal Data Collection

Bonusgame only collects information that is genuinely necessary. We do not ask for personal data beyond what is required.

Fraud & Cyber Protection

24/7 security monitoring, automated fraud detection, and an immediate response system.

Transparent Policy

Bonusgame's Privacy Policy is written in plain, straightforward English — no legal jargon or hidden conditions.

Frequently Asked Questions About Privacy

No, never. Bonusgame does not sell your personal information to any third party, advertiser, or data broker. This is our most fundamental commitment.

Contact Bonusgame Support via live chat or email. Data deletion requests are processed within 30 days. Some data may need to be retained for a defined period due to legal obligations.

Yes. Bonusgame does not store full card numbers or bank passwords. Payments are made over SSL-encrypted connections and processed through a secure payment gateway.

If you give consent at registration, bonusgame may send you promotional messages. You can withdraw this consent at any time from your account settings.
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Your Privacy is Protected — Join Bonusgame with Confidence

A secure platform, transparent policies, and full control over your data — trusted by millions of members on Bonusgame.

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