Gaming should be fun, not stressful. At Bonusgame, we are here to help you play responsibly — every time, every step of the way.
Online gaming is a popular form of entertainment for millions of people. But when gaming spirals out of control, it stops being fun and becomes a problem. At Bonusgame, we believe a platform's responsibility goes beyond offering games — it includes keeping members safe.
Responsible gaming means knowing when to play, how much to play, and when to stop. Bonusgame offers a range of tools to help you stay in control of your gaming habits.
We want you to come to bonusgame with a smile, play with enjoyment, and leave feeling well. That is the heart of what responsible gaming means to us.
Gaming is entertainment — not an investment. Never bet more than you can afford to lose.
Bonusgame offers five powerful tools to help you stay in control of your gaming habits. All of them are easily accessible from your account.
Set your own daily, weekly, or monthly deposit cap. You will not be able to deposit beyond this limit. Lowering the limit takes effect immediately; increasing it requires a 7-day waiting period.
Gaming will automatically stop once you have lost a set amount. This protects you from significant losses. Set your limit in line with your personal budget.
Set a maximum time limit for each gaming session. Once the time is up, the system will automatically log you out. This is a highly effective way to avoid prolonged gaming.
Take a break from gaming for anywhere between 1 day and 6 weeks. Your account will be locked during this period but not permanently closed. It will unlock automatically once the break ends.
You can exclude yourself from bonusgame for anywhere from 6 months to permanently. During this period, all account access and deposits are blocked. This is the most powerful protection tool available.
View your complete gaming history — how long you have played, how much you have deposited, and how much you have lost. This is essential for understanding your own gaming patterns.
Gaming addiction develops gradually. Many people do not realize when gaming has become a problem. If you notice any of the following signs, it is time to take them seriously:
If you notice two or more of the above signs, contact bonusgame support immediately or use self-exclusion.
Ask yourself these questions to evaluate your own gaming habits:
If more than three of your answers raise concern, contact bonusgame support right away or seek professional help.
Bonusgame goes beyond just tools — it has built a complete responsible gaming framework.
No one under the age of 18 is permitted to use bonusgame. Age is verified using a NID or passport. Any account found to belong to a minor will be closed immediately.
Bonusgame uses automated systems to detect unusual gaming patterns. Members are alerted directly and offered support whenever needed.
Bonusgame's support team is trained in responsible gaming. They approach every situation with empathy and provide the right assistance for each member's needs.
Bonusgame does not advertise to minors. Promotional messages are never sent to members who have opted for self-exclusion.
All games use certified RNG. No game is designed to encourage addiction. Transparency is our core principle.
After extended play sessions, bonusgame automatically suggests a break. These reminders help you stay aware and in control.
Bonusgame is committed to always putting member well-being above profit. Gaming addiction is a real issue, and we take our responsibility to address it seriously.
If gaming is causing you any problems, reach out to us today. Our support team will help without judgment.